Returns & Refunds
Do you offer exchanges?
Unfortunately, we are unable to offer exchanges of any kind. However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately by clicking here. We will review the situation and str
How do I make a return?
Returns are completely free but must be initiated within 28 days of receiving your order. To be eligible, items may be tried on or lightly worn, but must be returned in the condition they were received or in a clean, undamaged, and resalable conditio
What is your returns policy?
Returns must be initiated within 28 days of receiving your order. Under the Consumer Contracts Regulations, customers are entitled to inspect and handle items to determine suitability - similar to how they might do so in a physical retail store. This
When will I get my refund?
Once your return is received and processed, we’ll send you a confirmation email. Refunds can take up to 14 working days to appear in your account, depending on your bank or payment provider. If you haven’t received your refund after this time, please
Trying to return a Limit product purchased from one of our official retailers?
Looking for a Replacement?. Looking for a Refund?. Unfortunately, we are unable to process refunds for items purchased from third-party retailers. Please return the item to the original place of purchase. Because your payment was taken by the retaile
When will my replacement item be sent?
As soon as we receive the incorrect item. We cover the cost of return postage. If you need the item sooner, please contact us to arrange a cross-dispatch (replacement sent now, conditional upon return arriving) subject to availability.