Unfortunately, we are unable to offer exchanges of any kind. However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately by clicking here. We will review the situation and str
Returns must be initiated within 28 days of receiving your order. To be eligible, items may be tried on or lightly worn, but must be returned in the condition they were received or in a clean, undamaged, and resalable condition. How to return your it
Returns must be initiated within 28 days of receiving your order. Under the Consumer Contracts Regulations, customers are entitled to inspect and handle items to determine suitability - similar to how they might do so in a physical retail store. This
Once your return is received and processed, we’ll send you a confirmation email. Refunds can take up to 14 working days to appear in your account, depending on your bank or payment provider. If you haven’t received your refund after this time, please
Looking for a Replacement?. Looking for a Refund?. Unfortunately, we are unable to process refunds for items purchased from third-party retailers. Please return the item to the original place of purchase. Because your payment was taken by the retaile
As soon as we receive the incorrect item. We cover the cost of return postage. If you need the item sooner, please contact us to arrange a cross-dispatch (replacement sent now, conditional upon return arriving) subject to availability.