Why won't my smart watch reconnect?Updated 23 days ago
- Smartphones in standby may cause Bluetooth disconnection. Please wake up the Smartphone and try again.
- On iOS Smartphones, Bluetooth may lose connection due to the app exiting run in background and the iOS system may automatically kill the App. Restart the Limit Smart app to synchronise the data accordingly.
- If the Limit Smart app shows the Smartwatch as connected but no data is synchronised, this is often due to a broken link.
Please remove the Bluetooth connection between your Smartphone and your Smartwatch:
- On the Limit Smart app, go to settings and forget this smartwatch.
- Go to your Smartphone settings, Bluetooth, click the ‘I’ next to the name of your Smartwatch and select forget this device.
- You can now re-connect the Smartphone and Smartwatch.