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What should I do if my watch has just arrived and it isn't working?

The bracelet on my Limit watch is too small or too large. How can I adjust it?

The bracelet on my Limit watch is too small. How can I adjust it?

Where can I find my instructions manual?

How do I know if my Limit watch is water resistant?

How can I identify my Limit watch?

I'm not sure which instructions apply to my Limit watch. What should I do?

How to wear your watch correctly

Product Information

What is your cancellation policy?

Can I edit or add anything to my order?

Order Cancellation & Amendments

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My order was marked delivered but it’s not here

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Trying to return a Limit product purchased from one of our official retailers?

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Exlude the Limit smart app from Android battery optimisation

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How to set the phone and audio functions for your smart watch?

Firmware updates

Not a medical device

Wear and care tips

How do I sync my contact with my phone?

Why is my smart watch not connecting to the Limit smart app?

How do I set up a world clock on my smart watch?

How do I sync to Apple Health?

How do I connect to Google Fit?

What are step length and stride lengths?

Why am I not receiving notifications?

Why won't my smart watch reconnect?

How do I synchronise data?

Why can't I find my sleep data?

Why is the weather incorrect?

How do I set the time/date on my smart watch?

How can I change the watch face?

How do I reset my smart watch?

Why doesn't my smart watch record steps?

How do I set reminders?

How do I delete my profile?

Smart Watch FAQs

How should I clean my watch?

What should I do if I am wearing my watch every day?

What is water resistancy?

Care Instructions

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