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What do I do if my item(s) arrives damaged?Updated a month ago

We’re sorry your item(s) have damage!

Some items break during shipment. We’ll do our best to help.

Please email our Customer Service Team ([email protected]) with an image of your damaged item for further assistance. We aim to response within 2-3 working days. 

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation as best we can!

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